Answers to common questions about LummaSculpt products, shipping, returns and subscriptions.
Who is LummaSculpt for?
LummaSculpt is for women who want firmer-looking skin on the face, jawline and neck, especially mature skin and women over 50. Our bestseller is the 3D Lifting Cream, a night cream for the face, jawline and neck.
How do I use the 3D Lifting Cream?
At night, on clean, dry skin, apply a thin layer to the face, jawline and neck. Massage with upward motions until absorbed. Use it as the final step of your nighttime routine. We suggest using it every night for 30 nights.
What is in the 3D Lifting Cream?
A 17-peptide complex and a probiotic complex in a rich emollient base. Size: 1.7 fl oz / 50 ml. For the full ingredient list, see the product page or the packaging.
What routine do you recommend?
Cleanse and pat dry. In the morning, press the Peptide Firming Toner into the face and neck. At night, apply the 3D Lifting Cream to the face, jawline and neck as the last step before bed.
How long does shipping take?
Orders are processed within 1–3 business days after payment confirmation (not on weekends or holidays). Standard shipping usually takes 5–10 business days in the United States and 7–12 business days in the United Kingdom. You will get a tracking number by email once your order ships. See our Shipping Policy.
How much does shipping cost?
Shipping costs are calculated at checkout and depend on destination and order weight. Optional shipping protection can be added in your cart.
What is your return policy?
You have 30 days from the date you receive your order to request a return. Conditions apply (for example, items generally must be unused and in original packaging, and some opened personal care items cannot be returned). Approved refunds go back to your original payment method within 5–10 business days. Read the full Return & Refund Policy.
How do I cancel a subscription (automatic refills)?
Email info@lummasculpt.co with your order number, or use the manage subscription link in your subscription emails. Requests must be received at least 1 business day before your next billing date. See our Subscription Policy.
Do you ship outside the US?
Yes, we ship to the United Kingdom as well as the United States. International orders may be subject to import duties, customs fees and taxes, which are the customer's responsibility.
How can I contact LummaSculpt?
Email us at info@lummasculpt.co or use our contact page. Please include your order number if your question is about an order.